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You can read our Confidentiality Policy so you can relax in knowing that what you share will be kept within Lifecentre so that this can become a safe place for you to offload and process your experiences. Within this, you can be clear about what specific information we would not be able to keep confidential and who we would pass this onto as part of our duty of care for all people. That way you can make your own decisions and feel empowered in that. You will also find a Safeguarding Children and Vulnerable Adults policy, which will give you clarity as to how we would work to do all we can to keep vulnerable people as safe as possible. |
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Many of our clients are not in contact with the criminal justice system in which case they can use their counselling sessions to talk about any part of the abuse they have suffered according to what is important to them and what they feel up to. Many people don't want to do that and prefer to work instead on the consequences and impact of the abuse. However, if the abuse has been reported to the police and there is an investigation underway with the possibility of a court case, then we would recommend that what is talked about in the counselling session should stay within the advice of our Pre-Trial Therapy Policy so that your counselling should not be used to undermine your evidence in court. Once the court case is over you can always have some more counselling sessions without needing to stick to these guidelines where you can talk through the details of the abuse you have suffered if that is helpful to your healing journey. |
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You will also find a Service User's Complaints Procedure which we very much hope you won't need to use and that anything you are unhappy about can be talked through simply and openly with the people you are naturally in contact with at Lifecentre, but it is important that you know where else you can go to resolve any difficulties should you need to. We want to provide you with an open and listening service and we are keen to learn if there are things we should be doing better. |
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If you have been using drugs or alcohol as an escape from haunting memories or thinking that they will anaesthetise the pain, it would be good for you to have a read of our 'Drug and Alcohol Use Client Contract' to help you work out when is the best stage in your recovery journey to work on the sexual abuse. |
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The aim of all of these policies is not to be officious or to bog us down in small print, but to be clear in how we can work together so everyone feels as safe and strong as possible. If you don't like reading policies, please just chat to us! |
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Phone 01243 786349 or fill in our online form below:- |
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